Shipping Policy
Important Information
- Order Cut-Off Time: 16:00 GMT
- Order Processing Time: 1 to 2 days (Monday - Friday)
- Package Transit Time: 4 to 6 days (Monday - Friday)
- Total Delivery Time: 5 to 8 business days (Monday - Friday)
- Shipping Costs: Delivery is free within the United Kingdom
Order Handling and Shipping
Once your order is received, you will get a confirmation email, and we will start processing it. Typical processing takes 1-2 business days (Monday - Friday), though times may vary during high-demand periods. Once shipped, you will receive a tracking link via email so you can follow your delivery.
After processing, your order is handed over to the delivery service. Most packages arrive within 4-6 business days (Monday - Friday), but actual delivery times can vary depending on your location and the courier’s schedule.
We provide free shipping on all United Kingdom orders, with no minimum purchase required.
Delivery Delays
If your order hasn’t arrived within the expected timeframe, please allow up to 2 additional business days and check your tracking link. If your package still hasn’t arrived, contact us with your order number so we can assist you promptly.
Order Cancellations
To cancel an order, contact us as soon as possible at support@loveandbumpshop.com. Cancellations can only be processed if the order has not yet been processed or shipped. If your order is already on its way, it can be returned after delivery according to our return policy.
Damaged or Wrong Items
If you receive an item that is damaged or incorrect, we apologize for the inconvenience. Despite careful quality checks, mistakes may happen. Please send clear photos of the product and packaging to support@loveandbumpshop.com. We will review your case and take the necessary steps to resolve it quickly.
Have a question or need help? Simply use the contact information below to get in touch.
Customer Service Hours:
Monday to Friday: 09:00 - 17:00 GMT
Email: support@loveandbumpshop.com
Phone Number: +447411542149
For more, open Contact Form