Frequently Asked Questions
What is the order cut-off time for same-day processing?
What is the order cut-off time for same-day processing?
Orders placed before 16:00 GMT are processed the same day. Orders placed after 16:00 GMT are processed the next business day.
What should I do if I want to return my order outside the return period?
What should I do if I want to return my order outside the return period?
Returns must be initiated within 30 days of delivery. After 30 days, we are unable to accept returns. For more information, check our Return and Refund Policy.
What are our shipping time?
What are our shipping time?
- Order Cut-Off Time: 16:00 GMT
- Order Processing Time: 1 to 2 days (Monday - Friday)
- Package Transit Time: 4 to 6 days (Monday - Friday)
- Total Delivery Time: 5 to 8 business days (Monday - Friday)
- Shipping Costs: Delivery is free within the United Kingdom
For more information, check our Shipping Policy.
Can I exchange an item for a different one?
Can I exchange an item for a different one?
Yes, if you would like to exchange an item, please contact us at support@loveandbumpshop.com and we will assist you with the process.